Legal notice & Data protection
Responsible and operator of the site
Garage A. Pauly-Losch SARL
12, Route d’Arlon
L-8008 Strassen (Stroossen)
- Nace: Commerce de détail de voitures et de véhicules automobiles légers (45112)
- Handelsregisternummer: B21191
- VAT: LU12771084
- Number of employees: 40
- Foundation date: 01/1956
Data Protection Officer
You can send us requests or questions about data protection at this email address firstname.lastname@example.org. Our data protection team will process your request.
The protection and security of your personal data is of utmost importance to us. For this reason, this website stores and processes data exclusively in accordance with the European Data Protection Regulation (DSGVO). As a user, you agree to the processing of data in accordance with this declaration. The current version of the DSGVO can be found at http://eur-lex.europa.eu/legal-content/DE/TXT/HTML/?uri=CELEX:32016R0679&from=EN
Garage A. Pauly-Losch SARL
12, Route d’Arlon
L-8008 Strassen (Stroossen)
We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail or via unencrypted websites) can have security gaps. Complete protection of data against access by third parties is not possible.
If you place an order, we will inform you immediately.
When you place an order via our website, your transmitted or entered data will be checked manually or automatically with the existing data stock for validity and up-to-dateness and, if necessary, compared in order to correct the data stored with us. It may be necessary for our staff to contact you. This can be done by email or by telephone.
We carry out a very thorough editorial check of the links that are linked from our website. However, we do not accept responsibility for the content of sites to which we link, as content is subject to change.
Contact, test, quote, appointment request and order forms
If you send us enquiries via a contact or appointment enquiry form, your details from the respective enquiry form (contact, test, offer, appointment enquiry or order form), including the contact details you provide there, will be stored by us in the CRM system for the purpose of processing the enquiry and in the event of follow-up enquiries. Further processing is carried out by an external subcontractor who, on our behalf, only passes on your data in encrypted form to the workshop you have selected. The data will only be processed within the EU and will not be transferred to third countries. If there is a contractual agreement between you and this workshop, we will store your data for the legally prescribed period. If this is not the case, your data will be deleted or anonymised after 13 months.
Competitions and raffles
If you provide us with your personal data as part of a competition or prize draw, your contact details, including the information you have provided, will be stored for the purpose of processing and participating in the respective competition or prize draw and in the event of follow-up questions. This data may be passed on to the workshop involved in the prize draw and will be protected by encryption. We reserve the right to store your data for as long as required by law.
Customer surveys and market research
Subject to your prior consent, we will provide our service providers with the data necessary to conduct customer and/or market research.
All such service providers will only have access to the essential information required to perform the tasks assigned to them by us.
We contractually ensure that our subcontractors comply with all necessary security measures in relation to this information and do not use this information for any purpose other than to perform the tasks assigned to them by us.
In the event of follow-up questions arising from the investigation, this information will be forwarded to your referring workshop for consultation.
The data will be deleted or anonymised after the purpose has been achieved and the statutory retention periods have expired, unless you have consented to longer retention.
Web analysis with Google Analytics
You can prevent the collection of data generated by the cookie and related to your use of the website from Google, as well as the processing of this data, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=fr
Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about the use of this website by the user is usually transmitted to a Google server in the USA and stored there.
On this website, the IP address of visitors is shortened before it is transmitted to Google for analysis. This IP anonymisation is based on a contract that Google has concluded with companies from the European Economic Area or other contracting states. On behalf of the website operator, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.
For more information about Google’s use of data for advertising purposes, the settings and opt-out options, please visit Google’s websites: https://www.google. com/intl/en/policies/privacy/partners/ (use of data by Google when you use our partners’ websites or applications), http://www.google.com/policies/technologies/ads. (Use of data for advertising purposes), http://www.google.de/settings/ads (Managing the information Google uses to display ads) and http://www.google.com/ads/preferences/x (Determine the ad Google displays).
Alternatively to the browser add-on or for browsers for mobile devices, please click on this link to prevent the collection by Google Analytics on this website in the future. An opt-out cookie will be stored on your device. If you delete your cookies, you will need to click this link again.
Server log files
The site operator automatically collects and stores information in server log files that your browser automatically transmits to us. This data includes: Name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider.
This data cannot be assigned to specific persons. This data is not merged with other data sources. The provider uses the log data only for statistical evaluations for the purpose of operation, security and optimisation. However, the provider reserves the right to subsequently check the log data if there is a justified suspicion of illegal use due to concrete indications.
The log data will be deleted if a legal obligation no longer exists.
If you would like to receive the newsletter offered on the website, you must provide us with an email address. Providing your first and last name is optional and will only be used for personal exchanges. No further data is collected. We use this data exclusively for sending the newsletter you have chosen via the Mailchimp newsletter system or our CRM system. Further information on data protection at Mailchimp can be found here: https://mailchimp.com/legal/
In special cases, shipping is handled by service providers (agencies), whereupon your data is passed on to these service providers as part of a contract for order processing.
You can revoke your consent to the storage of the data, the email address and their use for sending the newsletter at any time via the “unsubscribe” link in the newsletter.
This website uses SSL encryption for security reasons and to protect the transmission of confidential information, including enquiries you send to us. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and is indicated by the padlock symbol in your browser.
When SSL encryption is activated, the data you transmit to us cannot be read by third parties.
Integration of third-party services and content
It is possible that third-party content, such as YouTube videos, Google Maps, links to Facebook, Instagram and LinkedIn as well as to Skeeled, RSS feeds or graphics from other websites are integrated into this online offer. This always requires that the providers of this information (hereinafter referred to as “third-party providers”) know the IP address of the users, because without an IP address they would not be able to send the information of the respective user to the browser. The IP address is therefore necessary for the display of this information. We endeavour to only use content whose respective providers only use the IP address to deliver the content. However, in cases where third-party providers record the IP address, e.g. for statistical purposes, we have no means of action. If we become aware of this, we will inform the users.
Use of Hotjar
Hotjar does not sell personal data at any time and strictly adheres to European data protection law when processing data. You are in control of your personal data at all times. Hotjar cares about your privacy and strives to make the use of the Services safe and comfortable for every user.
The following information is collected based on the end user’s device and browser:
- Terminal IP address (this is collected and stored anonymously as described in Technical Information)
- Screen resolution of the terminal
- Terminal type (individual terminal identifiers), operating system and browser type
- Geographical location (country only)
- Preferred language for displaying the Hotjar website
- Mouse actions (movements, position and clicks)
- Keyboard taps
Hotjar’s servers automatically and randomly record information collected from Hotjar websites. This data includes:
- The area of reference;
- the pages visited;
- the geographical location (country only);
- the preferred language for viewing the website;
- the date and time when the website pages were accessed;
Cookies are small files that websites store on computers or devices to track and improve the functionality of the website on Hotjar.
Most browsers give you the choice to accept or reject cookies. If you do not want cookies to be stored on your computer, please configure your browser settings to reject all cookies before accessing our website. Please note that some features of some websites may not be available on Hotjar.
Hotjar is committed to ensuring that your privacy rights are respected at all times when sharing your driving behaviour and other information generated as part of your visit to the customer website.
You can opt-out of having your information collected by Hotjar at any time by visiting the Hotjar Opt-Out page and clicking on “Opt-Out Hotjar”.
Facebook: Conversion-Tracking / Besucheraktions-Pixel
Auf unserer Website verwenden wir das “Facebook Besucheraktions-Pixel”.
Sie haben Ihre Zustimmung zur Datenerhebung wie oben beschrieben gegeben. Wenn Sie unter 13 Jahre alt sind, bitten Sie einen Elternteil oder Erziehungsberechtigten um Erlaubnis. Der Dienstanbieter ist: Facebook Inc, 1 Hacker Way, Menlo Park, California 94025, USA.
Wenn Sie durch Klicken auf eine unserer Facebook-Werbeanzeigen auf diese Website weitergeleitet wurden, wurde das Conversion-Tracking durch Setzen eines Cookies auf Ihrem Gerät aktiviert.
Wir nutzen diese Technologie, um das Angebot und die Qualität unserer Facebook-Seiten und dieser Website für Sie kontinuierlich zu verbessern. Conversion-Tracking bedeutet, dass das Nutzungs- und Klickverhalten nach dem Klick auf eine Anzeige getrackt und ausgewertet wird, um die Struktur unserer Website und zukünftige Anzeigen für alle Nutzer zu optimieren.
Die so erzeugten Informationen können nicht mit einzelnen Nutzern in Verbindung gebracht werden, da sie für uns anonym sind. Facebook speichert diese Informationen; die Art der Weiterverarbeitung ist uns nicht bekannt. Weitere Informationen finden Sie in den Datenrichtlinien von Facebook: http://de-de.facebook.com/policy.php
Um das Pixel zu deaktivieren, klicken Sie hier:
Wenn Sie das Pixel deaktivieren möchten, klicken Sie hier : OptOut
Information about cookies and their use
Cookies are divided into three categories:
- Obsolutely necessary cookies – to provide basic website functionality
- Functional cookies – to ensure website performance
- Targeted cookies – to improve the user experience
Most of the cookies we use are “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognise your browser the next time you visit our website.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.
You can manage many online advertising cookies through the North American site
Functional limitations without cookies
Cancellation, changes, corrections and updates
In accordance with the EU General Data Protection Regulation, the data subject has, in relation to the data concerned:
- Right to information
- Right to rectification or erasure
- Right to restriction of processing
- Right to object to processing
- Right to data portability
You also have the right to lodge a complaint with a data protection supervisory authority about the processing of your personal data.
Wishes or questions about data protection can be sent to us at this email address email@example.com. Our privacy team will take care of your request.